The CouncilMARK™ programme is designed to improve the public's knowledge of the work councils are doing in their communities and to support individual councils to further improve the service and value they provide. The programme incorporates an independent assessment system that assesses how councils are performing and the work they're undertaking to grow the value they deliver. Councils receive an overall performance rating from an Independent Assessment Board and commentary on their performance.
Click here to view the assessment reports.
The programme encourages a culture of continuous improvement and assists councils to further engage with their communities on the issues that matter locally.
To learn more about the CouncilMARK™ Programme and its methodology, please click here.